Introduction
We take your privacy very seriously. Please read this privacy policy (this “Policy”) carefully as it contains important information on who we are and our information practices, meaning how and why we collect, use, disclose, share, store, and retain your personal information.
a) Website Owner. SJF Material Handling, Inc. (“SJF”) is the owner of this website (“SJF.com”). This Policy discloses SJF's information practices for SJF.com, including what type of personal identifiable information is required in order to make a purchase, how the information is used, and with whom the information is shared. SJF has created this Policy in order to demonstrate our firm commitment to privacy.
b) Website Visits. In general, you can visit SJF.com without revealing any personal information. SJF does not keep track of the domains from which people visit SFJ.com.
c) Website Transactions. At times, SJF will need personal information regarding a customer. For example, to process an order, SFJ may need to know a customer's name, mailing address, e-mail address and credit card details.
Personal Information That May Be Collected
a) Identifying Information. In order to make a purchase, SJF will request that a customer provide certain personal identifying information, which may include: name, postal address, e-mail address, username and password, telephone number, method of payment, and credit card number. SJF may request additional information necessary to establish and maintain a customer's account.
b) Service Quality Monitoring. Some website transactions may require a customer to telephone SJF, or SJF call the customer. SJF will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is SJF's practice to monitor, and in some cases record such calls for staff training or quality assurance purposes.
c) Lost or Stolen Information. If a customer's credit card and/or password is lost or stolen, the customer should promptly notify SJF in order to enable SJF to cancel the lost or stolen information and to update its records with a changed credit card or password. If unauthorized charges are made to your credit card as a result of shopping at SJF.com, SJF will cover any unauthorized charged up to $50.00 if your bank holds you liable for such a charge.
d) Links to Other Websites. SJF.com may contain links to other websites. SJF is not responsible for the privacy practices or other content of other websites.
Uses Made of Personal Information
a) Limited Uses Identified. SJF will not use your personal identifiable information for any purpose other than that for which it is submitted, without your prior consent. SJF uses personal identifiable information to process orders, reply to inquiries, handle complaints, provide operational notices and in program record-keeping.
b) Marketing Uses. Unless a customer marks an "x" on the opt-out option box provided, SJF reserves the right to provide customer with information about SJF.com, SJF products and services, and related information in which customer has indicated an interest.
c) Stored Information Uses.SJF stores and retains the information provided by customers. Stored information is used by SJF to support customer interaction with SJF.com, to deliver customer purchases, to respond to customer requests, and to contact customers about other SJF products. We archive all emails submitted to us. We use your return email address to reference you in our customer database, as well as to be able to contact you in the future. If you would like to receive monthly updates from SJF, you are welcomed to join our email list "The Industry Insider."
Security at SJF.com
We use encryption technology to protect your personal information. The only time you are required to sign on to our site is when you are making a purchase or reviewing your online account. On the checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID and password. If you don't have your password, there is a link to have your password emailed to you. Follow the instructions given to retrieve your password. In addition to using encryption technology, we use the security features of your web browser to encrypt your credit card information when you submit it to us.
As an extra security measure, SJF.com reveals only the last four digits of your credit card number when confirming an order, but transmits the entire credit card number to the appropriate credit card company during order processing.
Only employees who require personal information to best serve SJF customers have access to your personal data. To ensure only necessary access, this data is password protected. All of our employees with access to this data are trained on our security policy and practices when they are hired. Periodically, these employees are given a refresher course to ensure security of this data. Our site is reviewed every two years for security.
Privacy at SJF.com
SJF.com, like almost all e-commerce sites today, uses "cookies" to create a more effective and convenient site experience. A cookie is a piece of data stored on the user's hard drive containing information about the user for a particular website. It is an alphanumeric identifier that enables our server to recognize your browser. We do not store any sensitive information in the cookie. The majority of the cookie's content is used to track the customer's movement through the website. In the future, we may use cookies to store your name. This would be used to personally greet you when you return to the website as well as to take advantage of new services and technologies incorporated into future versions of this website. The "help" portion of the toolbar on your browser will tell you how to disable cookies, or how to be notified of incoming cookies. However, cookies allow you to take full advantage of SJF.com, and we recommend that you leave them turned on.
Do we sell your information?
We realize that this is a sensitive area for many of our customers, and we would like to stress that WE DO NOT GIVE OUT ANY INFORMATION unless it falls under one of the categories below.
a) Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling and shipping orders. They have access to personal information needed to perform their functions, but may not use it for other purposes.
b) Business Transfers: As we continue to develop our business, SJF may sell, buy, merge or otherwise reorganize its business. In such transactions, customer information usually is one of the transferred business assets and may involve the disclosure of identifying information. It is SJF's practice to seek appropriate protection for information in these types of transactions.
c) Protection of SJF and Others: Under certain circumstances, personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants or orders. We release account and other personal information when we believe release is appropriate to comply with the law; or protect the rights, property, or safety of SJF.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
d) With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
What Information Can I Access?
SJF gives you access to your information for the limited purpose of viewing and, in certain cases, updating that information. This information includes any information you provided to us upon site registration.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of some of our website features. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
California Consumers: Your Rights under the CCPA/CPRA
California consumers have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:
a) Disclosure of Personal Information Collected
(i) The categories of personal information we have collected about you, including sensitive personal information;
(ii) The categories of sources from which the personal information is collected;
(iii) The categories of third parties to whom we disclose personal information, if any; and
(iv) The specific pieces of personal information we have collected about you.
Please note that we are not required to:
(i) Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
(ii) Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
(iii) Provide the personal information to you more than twice in a 12-month period.
b) Disclosure of Personal Information Sold, Shared, or Disclosed for a Business Purpose
In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:
(i) The categories of personal information about you that we sold or shared and the categories of third parties to whom the personal information was sold or shared; and
(ii) The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose.
You have the right to opt-out of the sale of your personal information or sharing of your personal information for the purpose of targeted behavioral advertising. If you exercise your right to opt-out of the sale or sharing of your personal information, we will refrain from selling or sharing your personal information, unless you subsequently provide express authorization for the sale or sharing of your personal information.
c) Right to Limit Use of Sensitive Personal Information
You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to:
(i) Perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services;
(ii) To perform the following services: (1) Helping to ensure security and integrity to the extent the use of the consumer's personal information is reasonably necessary and proportionate for these purposes; (2) Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer's current interaction with the business, provided that the consumer's personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer's experience outside the current interaction with the business; (3) Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business; and (4) Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business; and
(iii) As authorized by further regulations.
You have a right to know if your sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes.
d) Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
(i) Delete your personal information from our records;
(ii) Delete your personal information from our records; and
(iii) Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.
Please note that we may not delete your personal information if it is reasonably necessary to:
(i) Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
(ii) Help to ensure security and integrity to the extent the use of the consumer's personal information is reasonably necessary and proportionate for those purposes;
(iii) Debug to identify and repair errors that impair existing intended functionality;
(iv) Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
(v) Comply with the California Electronic Communications Privacy Act;
(vi) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent
(vii) Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
(viii) Comply with an existing legal obligation; or
(ix) Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
e) Right of Correction
If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.
f) Protection Against Retaliation
You have the right to not be retaliated against by us because you exercised any of your rights under the CCPA/CPRA. This means we cannot, among other things:
(i) Deny goods or services to you;
(ii) Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
(iii) Provide a different level or quality of goods or services to you; or
(iv) Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Please note that we may charge a different price or rate or provide a different level or quality of [goods and/or services] to you, if that difference is reasonably related to the value provided to our business by your personal information. We may also offer loyalty, rewards, premium features, discounts, or club card programs consistent with these rights or payments as compensation, for the collection of personal information, the sale of personal information, or the retention of personal information.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:
SJF c/o Ed Salonek
211 Baker Avenue
Winsted, Minnesota 55395
esalonek@sjf.com
If you choose to visit SJF.com, your visit and any dispute over privacy is subject to this Policy, including limitations on damages, arbitration of disputes, and application of the law of the state of Minnesota. By using SJF.com and the services available to you on our site, you consent to our collection and use of your information as detailed above. If you have any concern about privacy at SJF.com, please send us a thorough description to esalonek@sjf.com, and we will try to resolve it. This Policy and SJF's Conditions of Use is subject to change, and updates to this document will be available on this page.